Delete your account and data

Updated: 16 September 2026

Who can delete the account

You yourself, from inside the app, on the phone you signed in with. You need no permission from us and no reason. If you cannot get into the app, ask us — the end of this page says how.

How to delete it in the app

Open the menu, go to “Profile” and scroll to the bottom of the screen. There, in a red frame, it says “Delete account”. Press it, then “Yes, delete and withdraw”. Deleting the account also withdraws your consent to keep your data — without that consent we may not hold your record.

What happens after you press

A waiting period of seven days begins. During it the account keeps working, and in the same place on the screen you see how many days are left and a “Cancel deletion” button — you can change your mind until the last minute. On the seventh day the server carries the request out by itself, with nothing more from you; it looks once an hour, so the deletion happens within an hour of the due time.

What is erased

First and last name, phone number, pet details, push and mailing settings. You are unlinked from the apartment, your membership in the building is closed and the committee hat comes off. Your name and phone also leave the letters you wrote to us, the neighbours’ board and complaints about reviews: what you wrote stays, so the work done on it is not lost, but it no longer points at you. The record itself stays empty and marked deleted, so the building’s counts do not come apart.

What the building keeps

The apartment’s money records — payments and debts. They belong to the apartment, not to you: the neighbours’ figures stand on them, and erasing them would break the whole building’s accounts. After the deletion they are no longer linked to your account: what stays in the row is the name that paid, as it was written that day. They are kept for the building’s bookkeeping.

When the deletion does not go through

If you are the last committee member in the building. A building with nobody to run it is a bigger trouble than a request that waits, so first hand management over to someone else — the app takes you to the handover screen. Until then the request waits and is not carried out; right after the handover it is.

If you cannot get into the app

Write to us from the app: the menu, then “Contact us”. Or send an e-mail to info@kirvit.co.il from any mailbox and give in it the phone number you signed in with — without it we do not know which account to delete. We will do exactly the same erasure, by hand.